Privacy Statement
Packaworld International Limited ("PIL"), trading as Packaworld, has created this privacy statement to demonstrate our commitment to keeping our users’ and customers’ information private. This statement discloses our information gathering and usage practices.
Any Personal Information and Non-personal Information and data collected from customers and website visitors will be used by PIL in accordance with and as described in this Privacy Statement
Information we collect
PIL collects personal and non-personal information from users for the purposes of responding to enquiries, enabling payments for products, providing customer service, keeping users up to date, and improving the experience of our users and customers.
The Non-personal Information we collect includes information on visits to our website, such as which sections of the site are most frequently visited, how often, and for how long. This data is always used as aggregated, Non-personal Information, and may be shared with PIL partners to provide them with information relating to how visitors interact with our site, or with other third parties to enable them to perform services on PIL’s behalf. This is done for the purpose of providing users with the best possible website browsing, informational, and product purchasing experience.
Personal Information we collect includes names, email addresses and other information provided by customers, enquirers and other people who are interested in what PIL does. This information enables us to respond to customers and to provide them with useful information and updates about products they use or are most likely to be interested in. This information may also be used to enforce or apply our terms and conditions, to protect the rights, property, or safety of PIL and its users, or for internal research purposes. In instances where the information may be used for targeted advertising or to send marketing materials or newsletters, our online forms request that users consciously opt-in or consent to receipt of such information. People who sign-up to receive marketing materials or newsletters from PIL can opt-out at any time by clicking the unsubscribe link within any marketing emails we send or contacting us by phone or email.
Use of your information
We use the information we collect to operate and maintain our website and communicate with existing and prospective customers. PIL does not sell or rent your Personal or Non-personal Information to third parties. Information is only disclosed to third parties for the purposes of assisting customers, such as to enable completion of a purchase, facilitate delivery of a product, enable a contractor or partner to provide assistance, to provide product advertising relevant to their interests, or otherwise to improve the customer experience.
Email
PIL will send newsletters and other communications to those who have expressed interest in its products.
It is our policy to immediately remove any email address from any mailing list upon request. Newsletters will contain clear and obvious instructions for how email addresses can be removed from that mailing list. We do use email as a means of receiving feedback from our partners, customers and those who are interested in our products, as well as providing information on PIL products. We encourage you to contact us with any questions and/or comments.
If you wish to have your registration removed from our directory for any reason, please contact us requesting this.
Credit and debit card payments
PIL use Paypal's secure payments gateway. For full details of their Privacy Policy can be found by clicking here.
Advertising and third party links
PIL provides some information to third parties to enable relevant and engaging digital advertising. Some PIL advertisers may request information directly from users, or link to sites that do so. PIL has no control over its advertisers' privacy policies and encourages users to review such policies prior to submitting any personal information to them.
PIL contains non-advertising links to a variety of third party sites to enhance the member experience. PIL has no control of either the content or privacy policies of such sites, nor should such links be considered an endorsement of these sites except where otherwise noted.
Use of Photographs
Due to the nature of the products (i.e. sports and recreational goods), PIL extensively uses photographs and digital images to promote and advertise their products. In the majority of cases, when people shots are involved, permission is requested before these photographs are taken and/or published to the web site or other advertising media. PIL are however sensitive to the wishes and rights of people and in the event of photographs being published whereby:
Data Security
PIL will endeavour to take all reasonable steps to keep secure any information that we hold about you. PIL allows people to request and update information it holds about them them to keep it accurate and up to date. Our employees and all contractors who provide services related to our operations and IT systems are obliged to respect the confidentiality and privacy of any Personal Information held by PIL. Except in the case of breaches of our obligations under the Privacy Act to protect Personal Information, PIL will not be held responsible for events arising from unauthorised access of Personal Information.
In the event of a data breach, PIL is committed to complying in all respects with any requirements of the Privacy Act or the GDPR (in the case of EU clients). Users should also play a role in keeping their Personal Information secure by maintaining the confidentiality of passwords and accounts used on PIL’s website. Please notify us immediately if you believe there has been a breach of security relating to your account.
Access to Your Information
Any user is able to request information from PIL regarding the personal information PIL holds about them. Users may also request that any personal information PIL holds about them be deleted.
Data retention
We retain information users provide to us, and which we collect about you, including Personal Information and Personal Data, for so long as we continue to provide services to users or reasonably believe they have an interest in our products or services. Users have the right to request that any personal information PIL holds about them be deleted.
Data controller and data processor
For the benefit of European users: PIL does not own, control or direct the use of data stored or processed by a client or user of its website or services. For this reason, PIL is not acting in the capacity of data controller in terms of the European Union’s Directive 94/46/EC on data privacy or the European Data Protection Regulation. PIL should only be considered as a processor of data on behalf of its users and customers in relation to any data it holds about them that is subject to the requirements of the GDPR or European Law.
Updates to our information practices
From time to time, we make changes to our information practices or alter the functionality of our website. We will update this statement accordingly, so we encourage you to periodically review this page for the latest information on privacy practices.
If you have any questions about our privacy policies or any other matter, please contact us.
Any Personal Information and Non-personal Information and data collected from customers and website visitors will be used by PIL in accordance with and as described in this Privacy Statement
Information we collect
PIL collects personal and non-personal information from users for the purposes of responding to enquiries, enabling payments for products, providing customer service, keeping users up to date, and improving the experience of our users and customers.
The Non-personal Information we collect includes information on visits to our website, such as which sections of the site are most frequently visited, how often, and for how long. This data is always used as aggregated, Non-personal Information, and may be shared with PIL partners to provide them with information relating to how visitors interact with our site, or with other third parties to enable them to perform services on PIL’s behalf. This is done for the purpose of providing users with the best possible website browsing, informational, and product purchasing experience.
Personal Information we collect includes names, email addresses and other information provided by customers, enquirers and other people who are interested in what PIL does. This information enables us to respond to customers and to provide them with useful information and updates about products they use or are most likely to be interested in. This information may also be used to enforce or apply our terms and conditions, to protect the rights, property, or safety of PIL and its users, or for internal research purposes. In instances where the information may be used for targeted advertising or to send marketing materials or newsletters, our online forms request that users consciously opt-in or consent to receipt of such information. People who sign-up to receive marketing materials or newsletters from PIL can opt-out at any time by clicking the unsubscribe link within any marketing emails we send or contacting us by phone or email.
Use of your information
We use the information we collect to operate and maintain our website and communicate with existing and prospective customers. PIL does not sell or rent your Personal or Non-personal Information to third parties. Information is only disclosed to third parties for the purposes of assisting customers, such as to enable completion of a purchase, facilitate delivery of a product, enable a contractor or partner to provide assistance, to provide product advertising relevant to their interests, or otherwise to improve the customer experience.
PIL will send newsletters and other communications to those who have expressed interest in its products.
It is our policy to immediately remove any email address from any mailing list upon request. Newsletters will contain clear and obvious instructions for how email addresses can be removed from that mailing list. We do use email as a means of receiving feedback from our partners, customers and those who are interested in our products, as well as providing information on PIL products. We encourage you to contact us with any questions and/or comments.
If you wish to have your registration removed from our directory for any reason, please contact us requesting this.
Credit and debit card payments
PIL use Paypal's secure payments gateway. For full details of their Privacy Policy can be found by clicking here.
Advertising and third party links
PIL provides some information to third parties to enable relevant and engaging digital advertising. Some PIL advertisers may request information directly from users, or link to sites that do so. PIL has no control over its advertisers' privacy policies and encourages users to review such policies prior to submitting any personal information to them.
PIL contains non-advertising links to a variety of third party sites to enhance the member experience. PIL has no control of either the content or privacy policies of such sites, nor should such links be considered an endorsement of these sites except where otherwise noted.
Use of Photographs
Due to the nature of the products (i.e. sports and recreational goods), PIL extensively uses photographs and digital images to promote and advertise their products. In the majority of cases, when people shots are involved, permission is requested before these photographs are taken and/or published to the web site or other advertising media. PIL are however sensitive to the wishes and rights of people and in the event of photographs being published whereby:
- permission had inadvertently not been sought or granted
- images have been published but the person(s) have changed their mind despite permission already been granted
Data Security
PIL will endeavour to take all reasonable steps to keep secure any information that we hold about you. PIL allows people to request and update information it holds about them them to keep it accurate and up to date. Our employees and all contractors who provide services related to our operations and IT systems are obliged to respect the confidentiality and privacy of any Personal Information held by PIL. Except in the case of breaches of our obligations under the Privacy Act to protect Personal Information, PIL will not be held responsible for events arising from unauthorised access of Personal Information.
In the event of a data breach, PIL is committed to complying in all respects with any requirements of the Privacy Act or the GDPR (in the case of EU clients). Users should also play a role in keeping their Personal Information secure by maintaining the confidentiality of passwords and accounts used on PIL’s website. Please notify us immediately if you believe there has been a breach of security relating to your account.
Access to Your Information
Any user is able to request information from PIL regarding the personal information PIL holds about them. Users may also request that any personal information PIL holds about them be deleted.
Data retention
We retain information users provide to us, and which we collect about you, including Personal Information and Personal Data, for so long as we continue to provide services to users or reasonably believe they have an interest in our products or services. Users have the right to request that any personal information PIL holds about them be deleted.
Data controller and data processor
For the benefit of European users: PIL does not own, control or direct the use of data stored or processed by a client or user of its website or services. For this reason, PIL is not acting in the capacity of data controller in terms of the European Union’s Directive 94/46/EC on data privacy or the European Data Protection Regulation. PIL should only be considered as a processor of data on behalf of its users and customers in relation to any data it holds about them that is subject to the requirements of the GDPR or European Law.
Updates to our information practices
From time to time, we make changes to our information practices or alter the functionality of our website. We will update this statement accordingly, so we encourage you to periodically review this page for the latest information on privacy practices.
If you have any questions about our privacy policies or any other matter, please contact us.
